Privacy

Draft subject to legal review. · Updated: November 2026

Data controller

Almasur Hoteles (“Almasur”), Av. Pedro de Valdivia 440, Providencia, Santiago, Chile. Contact: info@almasurhoteles.cl.

Data we collect

Identification and contact data you provide when booking, writing to us or applying (name, email, phone, ID at check-in), stay details and browsing data through cookies, subject to your consent.

Purposes

Managing bookings and stays, answering enquiries, meeting legal and tax obligations, processing job applications and, only with your consent, measuring site usage and sending marketing communications.

Legal basis

Performance of the accommodation contract, legal obligations and your consent, under Chilean Law 19,628 on privacy and Law 21,719 on personal data protection.

Data sharing

We share data only with providers needed to deliver the service (booking engine, payment gateways, hosting and analytics) and with authorities when required by law. We do not sell your data.

Retention

We keep data as long as needed for these purposes and applicable legal periods.

Your rights

You may exercise your rights of access, rectification, erasure, objection, portability and blocking by writing to info@almasurhoteles.cl.

Changes

We may update this policy. The current version will always be published on this page.